Consumer Awareness

 We, at Grahak Suraksha, never ask for any payment or payment related information to solve any case. If anyone asks for payment to solve your complaint, you can file a complaint against that person to police. In most cases, they are fake calls of scammers. 

Please never share your OTP (One Time Password), which is sent to your registered mobile number as an SMS by your bank, credit or debit card when you try to make any online transaction.

Also never share your CVV number of your credit or debit card with anyone.… Continue reading

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Subject: FRAUD
My City: Ahmedabad
My Complaint Against: BHARTI AIRTEL
Complaint Category: Airtel Complaints
Claim Amount (Approx.): 1000
My Complaint Description:
I recently subscribed to Airtel broadband service. I purchased a plan of 16 MBPS whose monthly rental is Rs.1099/- but ever since the activation of the connection, I have not been getting the appropriate speed.
I was promised a speed of 16 mbps by the agent who installed the connection. He said it would take 2 hours to come to its original speed but it’s been days and I still haven’t received the actual speed. In fact, the speed is not even half.… Continue reading

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Munafa Online Shopping Seller Complaint Match And Not Fulfill The Company My Order

Subject: Miss-match and not fulfill the company my Order
My Name: Aneesh Kumar
My Complaint Against: Munafa online shopping seller
Complaint Category: Fashion & Jewelry
Claim Amount (Approx.): 659
My Complaint Description:
Dear sir,
This is Aneesh Kumar i have made purchase on online, i have ordered Combo of 2 Denim Shirts (Size : XXL) cash on delivery system on 14-10-2016, I have received my order parcel and paid money Rs. 660 on 18 Oct 2016 and when i checked parcel, they have sended me 2 different local company shirts that too of small size. i have call to customer care no.… Continue reading

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Whirlpool Refrigerator Complaint – Proper Solution Of Refrigerator Problem

Subject: proper solution of refrigerator problem
My Name: chirag Borsania
My City: Bharuch
My Complaint Against: whirlpool refrigerator
Complaint Category: Electronics Appliances
Claim Amount (Approx.): 23000
My Complaint Description:
suffering problem since last 3 months(app.). 7 to 8 person come for repair but no one solve the problem.Now company offer me replacement with new one.but as discussed with Mr.rajesh(manager whirlpool) he told me to pay 20% charge of new fridge+ 1000rs transportation+ other dealer charges for replace. I paid 2000rs for service and also lost food & material during this time…fridge was 1.5 years old.… Continue reading

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