Consumer Awareness

 We, at Grahak Suraksha, never ask for any payment or payment related information to solve any case. If anyone asks for payment to solve your complaint, you can file a complaint against that person to police. In most cases, they are fake calls of scammers. 

Please never share your OTP (One Time Password), which is sent to your registered mobile number as an SMS by your bank, credit or debit card when you try to make any online transaction.

Also never share your CVV number of your credit or debit card with anyone.… Continue reading

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Haridham Travels Complaint – Ticket Cancelation

Subject: Ticket cancelation
My Name: Tushar
My City: Surat
My Complaint Against: Haridham travels
Complaint Category: Public Transportation
Claim Amount (Approx.): 1000
My Complaint Description:
I booked two tickets at 2pm from surat to chalala online from Haridham travels. Actually i got medical emergency thats y i am not able to go ..finaly i decided to cancel ticket but their is no option for cancelling on website i called the haridham travels but he give not a proper answer for that also blaim on me at 10pm . the bus time is 10.30 pm at varacha dhal surat… Continue reading

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GSRTC Complaint – Inferior Service Provided After Charging Premium Ticket Fare

Subject: Inferior service provided after charging premium ticket fare
My Name: Biren Shah
My City: Vadodara
My Complaint Against: GSRTC
Complaint Category: Public Transportation
Claim Amount (Approx.): 134
My Complaint Description:
Hi,

I am a regular commuter, travelling from Vadodara – GIDC Udyog Bhavan, Gandhinagar in a GSRTC bus for route "Vadodara-GIDC-Udyogbhavan, Gandhinagar". I have been

regularly travelling through this bus from vadodara to gandhinagar. Earlier the bus used to reach its destination GIDC-Udyog Bhavan, Gandhinagar between 10:30 A.M. to 10:45 A.M.

Based on my previous complaint – Ticket #362919, as per telephonic conversation with MR. Vadher (9998953083), he had replied and confirmed that speed of the bus had been revived upto 70 kmph within the speed limit.… Continue reading

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Panasonic Ac Complaint – Ac

Subject: ac
My Name: ketan mevada
My City: ahmedabad
My Complaint Against: panasonic ac
Complaint Category: Electronics Appliances
Claim Amount (Approx.): 35000
My Complaint Description:
main n ac naya parchase kiya hain do din hua hain or thik se chalta nahi hain . water leak hota kafi bar camplain kiya fir bi kuch nai ho raha hain koi sahi se reply nahi deta hain jab naya ac liya hain to ye pareshani nahi honi chahiye… or wo log thik se bat bahi kar rahin hain mujy ye chang kar ke samny naya ac chachiye ya paisa .. mera complain no r050516026573… Continue reading

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PAY TM Complaint – Non Receipt Of Refund Though Payment Made And No Product Received

Subject: non receipt of refund though payment made and no product received
My Name: Jaymeen Trivedi
My City: Ahmedabad
My Complaint Against: PAY TM
Complaint Category: Others
Claim Amount (Approx.): 499
My Complaint Description:
I have made an online payment towards purchase of T Shirt with name "SUPER CS" from website named as www.freshmonk.com on which i made payment from PAYTM payment was deducted from my account and No order. or order sheet was generated. On asking freshmonk.com they asked me to approached PAYTM. i have asked PAY TM but the there is no response from their office.01556977 this is the reference no.… Continue reading

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