Consumer Awareness

 We, at Grahak Suraksha, never ask for any payment or payment related information to solve any case. If anyone asks for payment to solve your complaint, you can file a complaint against that person to police. In most cases, they are fake calls of scammers. 

Please never share your OTP (One Time Password), which is sent to your registered mobile number as an SMS by your bank, credit or debit card when you try to make any online transaction.

Also never share your CVV number of your credit or debit card with anyone.… Continue reading

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Snapdeal Complaint – Fake Product Delivered

Subject: Fake product delivered
My Name: Pushkar Shirolkar
My City: Pune
My Complaint Against: Snapdeal
Complaint Category: Internet Services & Websites
Claim Amount (Approx.): 2249
My Complaint Description:
I bought Davidoff mens perfurme online from (Order ID: 14572944090, Placed On 08 Aug, 2016) and they sold me a FAKE product. I've been following up with them for almost a month now and they keep responding by saying "goods delivered in good condition". The issue is the product is fake. I've sent them pictures of the original product (as I use that everyday) and the fake product that they sent. However, they don't respond and resolve the issue.… Continue reading

Continue reading Complaint – Handset Compalints

Subject: handset compalints
My Name: vishal bhandari
My City: Amritsar
My Complaint Against:
Complaint Category: Others
Claim Amount (Approx.): 8999
My Complaint Description:
Dear Sir,
I have purchased online Xiaomi Redmi note 3 on 17th August 2016 having order no. 12069 on yet showing processing Status. When I tried their customer care no. 18001028650 is not ringing completed and disconnected automatically. Also on email there is no response for order Status yet. So you are requested to look into this matter and help me either getting product or my money.
With regards,
Vishal bhandari… Continue reading

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Chola Ms Complaint – Claim Against Accidental Car

Subject: claim against accidental car
My Name: ANIL
My City: mahuva
My Complaint Against: chola ms
Complaint Category: Insurance Companies
Claim Amount (Approx.): 50000
My Complaint Description:
dear sir,
kindly help me from this insurance company, they are threatening us, instead o giving service,

the matter is my brother was driving my cherevolet cruz on vasad highway, due to beem light from oppocite side,
the diversion was not recognise by my brother , therefore the car climbed over hump diversion stone,
due to this incident the front under body of car has little damage,

the honer of car is holding car insurance policy no: 3362/01087288/000/00 period from 14/11/2015 to 13/11/2016 CHEVROLET CRUZE (GJ 2 BD3061) OF CHOLA MS company
now they are escaping for giving claim of insurance , and not responding us by any way,
dear sir
we request you to
kindly help us from this trouble,

anil budhwani
1,2,hospital road below mahila mandal
mahuva,364290, gujarat
09879224807, 02844224807
[email protected]Continue reading

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APPS Daily Insurance Company Complaint – Non Release Of Insurance Claim

Subject: Non release of Insurance Claim
My Name: sunil narwal
My City: Rohtak
My Complaint Against: APPS Daily Insurance company
Complaint Category: Insurance Companies
Claim Amount (Approx.): Rs24000/-
My Complaint Description:
I have APPS Daily Insurance of my mobile phone. My phone has got damaged and i have got the claim papers submitted to APPS Daily.
But It seems they are in no mood of releasing claim. when i call them i am made to hold the call 60-90 minutes .

There is no action from them.
I need the claim released at the earliest , it is almost 10 mnths old claim followup… Continue reading

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Https:// Complaint Commerce Fraud

Subject: E-commerce fraud
My Name: SUNIL
My Complaint Against:
Complaint Category: Internet Services & Websites
Claim Amount (Approx.): 7399.00
My Complaint Description:
I founded this website through google ad. when i typed buy "Lenovo Vibe K5 Plus(16 GB)" on google search bar, this site was on first priority over other sites. Initially i contacted them they said I have to pay the money through paytm wallet and the product will be delivered in 4-5 working days. But sir its now over a 10 days the product has not been delivered neither they are responding to phone and emails.… Continue reading

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