GTPL Broadband Pvt. Ltd. Complaint – GTPL Charges For Non-provided Services

Subject: GTPL charges for non-provided services
My Name: Tejas Shah
My City: Vadodara
My State: Gujarat
My Complaint Against: GTPL Broadband Pvt. Ltd.
Complaint Category: Broadband/Internet Services
Claim Amount (Approx.): No Refunds
My Complaint Description:
GTPL sold me unlimited plan of 15 MBPS for 12 months from 28 Apr 2018. I paid 6000 INR. Thru-out the year broadband services were interrupted for 2 to 3 days every month. some times even for more days. They take long time to reset services again. People on customer care & on field do not respond satisfactory & gives various reasons like major line faults, short of employees etc for delays.

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GTPL BROADBAND Complaint – Not Provided Service As Per Agreement

Subject: not provided service as per agreement
My Name: MANOHAR CHANDNANI
My City: gandhidham
My State: GJ
My Complaint Against: GTPL BROADBAND
Complaint Category: Broadband/Internet Services
Claim Amount (Approx.): 5000
My Complaint Description:
सभी इंटरनेट इस्तेमाल करनेवाले वाले ध्यान दें, गांधीधाम और गुजरात में आजकल G T P L कंपनी द्धारा दी जानेवाली नेट सुविधा

बिलकुल घटिया और कम स्पीड वालीहैं पुरे पैसे लेने के बाद भी इंटरनेट कनेक्शन सही तरीके से नहीं चलता है ।

पिछले कई महीनो से G T P L की नेट सेवा कभी भी बंद हो जाती है, टोल फ्री नंबर पर शिकायत करने पर एक ही रटा जवाब मिलता है

की टेक्निकल खराभी है, लगभग रोज़ इनकी सेवा २ से ७ घंटे बंद रहती हे B S N L की तरह G T P L के पास लाइट बंद होने के बाद

बैकउप की सुविधा नहीं है, इसीलिए लगभग हर दिन हमारे यहाँ नेट दिन में कभी भी चली जाती है ज़रूरी काम नहीं हो पाते

दूसरी कंपनी के पास बैक उप सुविधा बहोत अच्छी है, लाइट जाने के बाद भी नेट चालु रहता है, ये भी शिकायत है की जबसे G T P L

COMPANY आयी है तब से इनके पास बहोत पुराने साधन है जो आजकल दूसरी नेट कंपनी के पास बहोत आधुनिक उपकरण है इनके

मालिक याअधिकारी बार बार शिकायत करने के बाद भी कोई सुविधा नहीं देते और पैसे पुरे एडवांस में लेते हैं ।

आप सबसे नम्र निवेदन हे की G T P L का नेट कनेक्शन लेने से पहले मेरी शिकायतों पर ध्यान ज़रूर देंगे अच्छी तरह REVEIWS देखने

के बाद ही कोई नेट कनेक्शन खरीदें जिससे की मेरी तररह आपका भी मेहनत का पैसा बर्बाद न हो।

shamefor GTPL the internet was closed for 24 hrs started at.

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GTPL Broadband Complaint – Connection Shifting Request Is Not Done Within 15 Days

Subject: Connection Shifting request is not done within 15 days
My Name: Ketan Borada
My City: Surat
My State: Gujarat
My Complaint Against: GTPL Broadband
Complaint Category: Internet Services & Websites
My Complaint Description:
I have add request to transfer my GTPL broadband connection to my oter address(in opposite wing).
I have requested before 15 days,but still they are not working on it,or not want to do,they are just updating my request status instead.
If someone request for new connection they install it within 3-4 days then why they not doing my request within 15 days.
i just call today and and they told me wait for two more days,they just said it dont know whrn they will complete it.

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GTPL Broadband Complaint – પ્લાન પ્રમાણે સર્વિસ નથી આપતા.

Subject: પ્લાન પ્રમાણે સર્વિસ નથી આપતા.
My Name: Chintan Patel
My City: Kalol
My State: Gujarat
My Complaint Against: GTPL Broadband
Complaint Category: Internet Services & Websites
Claim Amount (Approx.): 5500/-
My Complaint Description:
અમે 16-1-19ના રોજ 20mbps નો અનલીમીટેડ પ્લાન લીધેલો આજે એક મહિના જેવું થવા આવ્યું હજી એલોકા 5mbps જ સ્પીડ આપે છે લગભગ 10-12 વખત complain નોંધવી છતાં કોઈ જ રીપ્લાય નહી અહિંયા કલોલ બ્રાંચમાંતો અસભ્યતા ભરી વાત કરે છે સરખો જવાબ જ નથી આપતા.onilne ૧૮૦૦ વાળા નંબર પર વાત કરાવીએ છીએ તો આ લોકા ત્યાં જવાબમાં Complain Solve થઈ ગઈ છે એમ લખી ફોર્વડ કરી નાંખે છે વાસ્તવ માં કોઈ ઘરે આવ્યું જ નથી હોતું.આપને નમ્ર વિનંતી છે કે આપ અમારા જેવા ગ્રાહકો માટે આ કંપની ઉપર પગલા લેશો એ જ વિનંતી છે.

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GTPL Broadband Complaint – Speed Not Provide As Commitment

Subject: Speed not provide as commitment
My Name: Dhaval Panchal
My City: AHMEDABAD
My State: GUJARAT
My Complaint Against: GTPL Broadband
Complaint Category: Broadband/Internet Services
Claim Amount (Approx.): 5500
My Complaint Description:
I complained to Gtpl Customer care many times for speed issue but still My issue is not resolved. I complained on wednesday and no one is visited my place and complain was closed.

I just contacted on customer care and that guy refreshed the connection but I don’t get peoper speed as I pay for the 40 mbps plan.

I face the problem almost last 8-9 month again and again

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