Subject: Waivel of the undue charges like late fee,tax etc.
My Name: M.A.Saiyed
My City: Ahmedabad
My Complaint Against: ICICI BANK CREDIT CARD ACCOUNTS
Complaint Category: Others
Claim Amount (Approx.):
My Complaint Description:
FROM : M. A.SAIYED
13/4B OPP BASERA APPARTMENT
TO: THE CUSTOMER PROTECTION CELL
SUB :- Undue mental harassment by sending irrelevant, illegal Bills repeatedly
REF: -ICICI credit card No. 5177 1940 7645 4005 valid up to 5.2015
W.R.T above cited subject and ref . I trouble you to state following few lines for you kind consideration and favorable positive action
1) My said credit card has been used since last 15 years and never has been defaulter for any amount by effecting payment in time
2) Bill dated Nov.12.2015 of Rs. 112.18 due date for payment was Nov.29.2015 which was received on 30.11.2015. In that connection, I sent email for clarification of redemption charges for namely payback point and tax there over. But reply was delayed with excuse of inconveniences and my credit card is not traceable at their end and requested to provide details e.g. registered email, Mobile no , City , date of birth etc and contact customer care no. 33667777.
3) I furnished the details as per point 2 and contacted customer care 33667777 but unable to contact .
4) To end the matter and to avoid further undue controversies of undue charges like late fee & taxes etc. I had deposited cheque no 375667 of IOB GMR for Rs. 233.31 at ICICI maninagar branch , Ahmedabad and which is cleared from my S/B A/c also.
5) I again contacted CCR no. 33667777 from my land line no 079-25322040 on 3-2-2016 at 1-15 hours and explained the customer care executive for the same responded positively in the matter.
6)But I experienced non cooperative , inhuman attitude by sending irrelevant , illegal bills with late fee, taxes etc. resulting into a one sort of mental torture to a genuine , senior citizen like me.
7) Your honor would be aware of Nonperforming assets consider of thousand of crore rs. Which is negligible for the said bank where the said bank has bow down to the corporate body and harassing me by raising nexious bills, its terms and conditions etc.
I humbly request your goodself to take legal action against the said bank and justify my appeal by ordering to return late fee , relevant taxes etc
Sorry for the trouble caused to you and thanking you in anticipation