AGD Biomedicals Complaint – Company Couldn’t Trouble Shoot The Problem And Waste Time On Observation Since 4 Months.

Subject: Company couldn't trouble shoot the problem and waste time on observation since 4 months.
My Name: Ishan Thaker
My City: Rajkot
My Complaint Against: AGD Biomedicals
Complaint Category: Others
Claim Amount (Approx.):
My Complaint Description:
My name is Ishan Thaker , an owner of shashvat laboratory. I purchased an instrument from AGD biomedicals on 19-6-2015 & got 1 yr warranty. I paid 3,00,000. I have major problem on that instrument since february 2016. So many times company's engineers came, tried for trouble shoot. For that they did different experiments but they couldn't solve the problem till today.They tried different things and all times put the instrument under observation.whenever i ask about it they said instrument is under observation. In this procedure i have suffers a lot. Lots of time and time and reagents are waste for that.Now after 4 months they said that " every time while using instrument you have to do some process" .That process is costly and moreover company did not telk me about it before selling instrument.Today i am suffering this problem and they couldn't solve it that's why they told me about that process to cover up their fault.after 1 month ,warranty will going to expire so they spend time for under observation of instrument.

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