Subject: bed service misbehave and completely wrong facility
My Name: mehul shah
My Contact Email ID: [email protected]
My City: ahmedabad
My Complaint Against: Pooja Travels ahmedabad
Complaint Category: Tours & Travels
Claim Amount (Approx.): 10000
My Complaint Description:
We have book a bus from Ahmadabad to kota rajasthan by redbus a date of 29/05/2015. we have book a ticket of A/C bus and seat no:- 5 and 6 and S16 . our bus timing is 10:30 from naroda patiya but we did not get our bus up to 11;00pm so we have done a lots of call to travels office but they did not pick our calls and finally at 12:00am they pick the phone and tell us come to our home branch and from there they we will mange a bus. we have reached there and after 30 mint they mange a bus after 20 mints of traveling they stop a bus and they told us for charge a bus. then after 2:00 am midnight they stop a bus and told us that bus A/C was not working and then they wanted to change bus. we have to wait for a bus but up to 6:30 they do not arrange a bus and also no one picking our calls from travels office. after 6:30 we got another bus and after 10 mints of traveling they stops bus A/C and told us that you have to mange in this condition.
We have my small baby in this bus with us and because of that problems my baby get lots of physical problem and we are not going to forget bus owner without any kind of punishments.