Subject: PURCHASE OF SKETCHERS SHOE FROM CENTER MALL
My Name: JIGNESH H SHAH
My City: AHMEDABAD
My Complaint Against: FUTURE LIFESTYLE FASHIONS LTD (CENTRE MALL-AHMEDABAD)
Complaint Category: Fashion & Jewelry
Claim Amount (Approx.): 3162
My Complaint Description:
This is to acknowledge you that i had purchased RELAXEDFIT SKETCHERS shoes from Central Mall, Ambawadi, Ahmedabad on 07/08/2015 on 50% of sales offer.
I was charged Rs.2750/- + 15% Vat. Where as later on today when i started to use this shoe i noticed MRP on box is Rs.4999/- inclusive of all taxes.
According the price on the box on 50% of sales offer price should be Rs.2500/- inclusive of all taxes where as i have been charges Rs.3161.93 as per the invoice given to me.
On coming the mistake to my knowledge today i visited Central Mall and met manager Mr. Binit Shah as suggested by counter boy and he was not ready to accept that price on the Box is Rs.4999/- even after showing picture of the box with price and instead of that i told that i may have change the sticker as there is not such price on any box of this model named shoes showing me another boxes.
I would like to acknowledge you that i am not any street guy who can do malpractice with MRP of any product with any such reputed mall. I am also working as a General Manager with reputed Chemical Trading and Manufacturing group.
I do still have box of the shoe and invoice as well.I have also complained same issue online on Future Group web portal and also going to complain to Grahak Suraksha forum as more shocking thing is i have been acclaimed thieve by your employee without accepting even mistake of which is intolerable and i will fight the matter until not getting justice along with refund of the difference at any cost.
N.B.: ATTACHED HERE WITH INVOICE COPY, PAYMENT SLIP, PHOTO OF THE EMPTY SHOE BOX
J. H. SHAH
Skype ID: jhshah4u
EMAIL: [email protected]