Subject: Delay in service. After payment of work to be done.
My Name: Shailesh g patel
My City: Ahmedabad
My Complaint Against: Torrent power Ltd. ,Ahmedabad., dhiraj Patel electrical engineer., pvt dealer.
Complaint Category: Service Providers
Claim Amount (Approx.): 6230(torrent charges) + 1600( dhiraj Patel,(Ghanshyam Electricals), pvt dealer in electricals)
My Complaint Description:
I shailesh g Patel. Resident of A1/13 Prasiddha Appt, N/r Shyamal Row Houses, Shyamal cross roads, Ahmedabad 380015., had applied for increasing electrical loads as we had purchased new AC. So, we consulted dhiraj Patel(Ghanshyam Electricals) to complete registration and test report and necessarily electrical work to be done before increasing load. Dhiraj Patel charged for it 1600 as consultant. And torrent charged Rs 6230 for security deposit, service deposit, registration charges, test report charges. Charges have been taken before the work done. I had applied it before 2.5 months. Recipiet of charges of Torrent is dated 28 – 04- 2015. Dhiraj Patel had been paid 1600 Rs. 2.5 months ago when consulted. Today though I had bought a new AC for comfort in summer. I didn't got any benefit to bought an AC due to electrical work is pending still. My expense for AC is waste for an year as now I am not going to use Two AC simultaneously now in monsoon and winter. The usage would be now next year. I had to suffer from discomfort because of delay in electricals service from torrent power as well as carelessness of dhiraj patel(ghanshyam electricals) though I invested my money to bought a new AC. I had complaint registered for it to Torrent customer helpline(22551912) They said to consult zonal office for further problems why work is pending .complaint nobis 5594, follow up no is 8000006057, service No: 926569 date 28/05/2015. I also called helpline today on 29/06/2015. But the same reply was there. Dhiraj Patel also gives reasons that torrent people not comes on asking. And he is not consider my problem further seriously though I gave Rs1600 for complete consulting work on behalf of me.
Details of firm of dhiraj Patel
Ghanshyam electrals ,sales and services,
11, Anand Mangal Shopping center,
N/r Shyamal Row House -5,