My Name: JIGAR C SHAH
My City: SURAT
My Complaint Against: AIRLINK COMMUNICATION
Complaint Category: Broadband/Internet Services
Claim Amount (Approx.):
My Complaint Description:
I took service of Airlink from last 6-7 months, I payed 6700 Rs for 16 months with 320 GB on 20 mbps speed, but I never get that speed. Its all time videos are buffering I put on trial for more than 15-20 days, and after I frustrated and call them that I am being cheated I am not getting 20 MBPS speed and i called their customer service twice at 10:16 pm & 10: 08 pm both time instead of solving my query they answered call after 1 hour and then they cut off the phone, and literally it can be observed that this people are running from their commitment.
I am really a dissatisfied customer of Airlink and they are not giving me my refund back, and I just wont i they cant refund my money they have to provide me the service which i took which is 20 mbps speed..
Hope to here some positive and quick revert from your end.