Airtel Company Complaint – Cut The Balance In Response To Fake Activation Pack

Subject: Cut the balance in response to fake activation pack
My Name: Neha joshi
My City: Vadodara
My Complaint Against: Airtel company
Complaint Category: Airtel Complaints
Claim Amount (Approx.): 23
My Complaint Description:
I activated 23 rs free sms pack on mobile number 8460363184 and after the activation on every sms they cut 0.15 rs. And at the time of activation no information about that deduction was mentioned. So if really that was the plan then why they not display at the time of activation. They make fool customers. I want refund my money.

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2 thoughts on “Airtel Company Complaint – Cut The Balance In Response To Fake Activation Pack

  1. Dear Ms. Joshi,

    This is with reference to your complaint dated 8 May 2016.

    We would like to acknowledge that we are working to address your concern as soon as possible.

    We will connect with you to get additional details, if required, to resolve the concern effectively.

    You can also get in touch with us at [email protected]

    Regards
    Akanksha Singh
    airtelpresence (airtel customer service team)
    bharti airtel ltd
    [email protected]
    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd

  2. Dear Ms. Joshi,

    This is with reference to your complaint dated 8 May 2016.

    We would like to confirm that we have shared the resolution details with you.

    Should you require further information, please feel free to write to us at [email protected]

    Regards,
    Akanksha Singh
    airtel presence (airtel customer service team)
    bharti airtel ltd.
    [email protected]

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd

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