Airtel Complaint – 3g Data

Subject: 3g data
My Name: jaydip chavda
My City: junagadh
My Complaint Against: airtel
Complaint Category: Airtel Complaints
Claim Amount (Approx.): 100
My Complaint Description:
Goodday sir,
I will receive a message which have schemes of recharges.i will copy paste this message here.Best offers for you
1 Rs96=1GB 3G, 4 din
2 Rs179=1GB 3G 25D
3 28=Loc mob 30p/m,30D
4 69=10kL+S sec,
5 90=90-115TT
6 110=110TT
7 199=2GB 3G,28D
8 39=LA2A10p/m,30D

Free Music! wynk.in/mu
So,i will go for scheme no. 7.
I recharge with 199 and i get 1 gb day and 1 gb night pack. So my complain is that if there is 1 gbnight and 1 gb day pack ,so why this is not mention in sms??
I have no use of night pack,because we are sleeping at that time.
So,i will receive only 1 gb 3g in rs.199 instead of 2 gb.
So please resolve this issue.
Thanking you,

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2 thoughts on “Airtel Complaint – 3g Data

  1. Dear Mr. Chavda,

    This is with reference to your complaint dated 3 June 2016.

    We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.

    Look forward to receiving the required details at [email protected]

    Regards,
    Akanksha Singh
    airtel presence (airtel customer service team)
    bharti airtel ltd.
    [email protected]

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd

  2. Dear Mr. Chavda,

    This is with reference to your complaint dated 3 June 2016.

    We were waiting to receive your contact details to enable us to address your concern.

    Since we have not heard back from you, we trust your issue has been resolved.

    If you require further information / assistance, please write to us at [email protected]

    Regards
    Akanksha Singh
    airtel presence (airtel customer service team)
    bharti airtel ltd.
    [email protected]

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd

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