Airtel Complaint – Activation Of VAS Without Permission

Subject: Activation of VAS without permission
My Name: Ajah
My City: Dehradun
My State: Uttarakhand
My Complaint Against: Airtel
Complaint Category: Airtel Complaints
Claim Amount (Approx.): 201
My Complaint Description:
Airtel activated some VAS and charged Rs 201 for eight SMS against these services. They just have done "fishing" activity and activated the service "Dindo club weekly pack". When called to customer care, they say that "you may have accidentally activated the services while surfing on INTERNET". I want to ask airtel that, doesn't airtel have professional courtesy to confirm from the customer before activation of any of the services? I want refund of the Rs 201 charged from me on account of the fraudulent services on my no…Regard

Share and inform others about this:

Leave a Reply

Your email address will not be published. Required fields are marked *