Airtel Complaint – Changing The Plan Without Information And Sending High Monthly Bills

Subject: Changing the plan without information and sending high monthly bills
My Name: Vasu Radhakrishnan c-6 Divya apt. Bodakdev ahmedabad
My City: Ahmedabad
My Complaint Against: Airtel
Complaint Category: Airtel Complaints
Claim Amount (Approx.): 2500
My Complaint Description:
User id 07967589673_mh
I hv entered into an agreement with airtel for broadband services under the tariff plan guj flash sab (half yearly) plan on 21/01/2014 and paid a chq of rs. 3090/-. There after I hv made 3 subscription of rs. 3300 and 3600 respectively. And the payment made was effective till 26th January 2016.
I am a retired man and due to some personal problem I was away frm ahmedabad and came back only on 2nd March and found that net is inoperative (disconnected) due to lack of payment.
When I hv entered for 6 months plan without any information they hv put me under monthly scheme Andy now claims rs. 2500/- for no faulty of mine.

Kindly intervene into the matter and help me out.

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2 thoughts on “Airtel Complaint – Changing The Plan Without Information And Sending High Monthly Bills

  1. Dear Vasu,

    This is with reference to your complaint dated 7 March 2016.

    We would like to acknowledge that we are working to address your concern as soon as possible.

    We will connect with you to get additional details, if required, to resolve the concern effectively.

    You can also get in touch with us at [email protected]

    Regards
    Akanksha Singh
    airtelpresence (airtel customer service team)
    bharti airtel ltd
    [email protected]
    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd

  2. Dear Vasu,

    This is with reference to your complaint dated 7 March 2016.

    We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
    Look forward to receiving the required details at [email protected]
    Regards,
    Anil Sachdeva
    airtel presence (airtel Customer, service team)
    bharti airtel ltd
    [email protected]
    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd

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