AIRTEL Complaint – Excess Charge Add In My Post Paid Bill

Subject: excess charge add in my post paid bill
My Complaint Against: AIRTEL
Complaint Category: Airtel Complaints
Claim Amount (Approx.): 500
My Complaint Description:
Dear sir,

i had a post paid number (9998682423) of Airtel. They charge in my bill 175 Rs. as a booster plan which belongs to GPRS SCHEME. in month of april and may 2015. i was not send any request to start GPRS SCHEME. This scheme started from company automatically.i was not use any data and i haven't mobile which is use full for GPRS. The AIRTEL company has my excess amount 196.00 in my account and the agree with me. but i pay two time 175 +175 = 350 + service tax. so y i should accept only 196 rs. and they charge additional 100 rs. as a late fees..

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One thought on “AIRTEL Complaint – Excess Charge Add In My Post Paid Bill

  1. Dear Mr. Sharma,

    This is with reference to your post dated 18th September 2015.

    We would like to acknowledge that we are working to address your concern as soon as possible.

    We will connect with you to get additional details, if required, to resolve the concern effectively.

    You can also get in touch with us at [email protected]

    Umesh Arora
    airtelpresence (airtel customer service team)
    bharti airtel ltd
    [email protected]
    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

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