Subject: Cheating in Scheme
My Name: Rikin Shah
My City: Ahmedabad
My Complaint Against: Airtel D2h
Complaint Category: Airtel Complaints
Claim Amount (Approx.): 2.5 Months Validity & Balance amount deducted from my account
My Complaint Description:
I got massage from Airtel D2h regards the scheme 10+2 as on 17.09.2015 & 19.09.2015 i.e. I have to recharge with 10 months rental & I will get the validity of 12 months by recharging of Rs. 2410.00
And on 18.09.2015 I have done online recharge of 2410.00 but today I come to know that I got the validity only 9.5 months as per my normal package.
And when I called @ customer care the executive & senior executive pass the massege that I have already got the benifit so now nothing can be done.
The screen shot of the due date also attached herewith.
So Request you to resolve my complain & credit my validity in my account.
My Airtel Digital TV account number is 3008136176
My contact details : Rikin Shah – 9033692318