Airtel Complaint – No Coverage In Residence.

Subject: No coverage in residence.
My Name: Soahn Shastri
My City: Bhavnagar
My Complaint Against: Airtel
Complaint Category: Airtel Complaints
Claim Amount (Approx.):
My Complaint Description:
I was using three AIRTEL POSTPAID (viz. No: 7228888326, 7228888325 & 7228888327) connection nearly for the last 14 to 15 months. Getting good coverage at my residence also. But since August 2016 all three connection were not getting proper coverage in my residence, but if I step out from my residence & take 3 to 4 step out will get full coverage. I have complained on all possible level following all required steps for registering complaint. Few days back after continuous chasing one person named Akash visited my home and check the coverage, he assured me that "your complaint is genuine and he will revert back within two days" this is the words he spoken. But now nearly 10 to 15 days passed complaint is still there getting no coverage at home, AIRTEL are sending reminder to pay bill by due date, why should I pay the bill when I was not getting coverage at my residence?

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2 thoughts on “Airtel Complaint – No Coverage In Residence.

  1. Dear Customer,

    This is with reference to your post dated 6 October 2016.

    We would like to acknowledge that we are working to address your concern as soon as possible.

    We will connect with you to get additional details, if required, to resolve the concern effectively.

    You can also get in touch with us at airtel.presence@airtel.com

    Regards
    Akanksha Singh
    airtelpresence (airtel customer service team)
    bharti airtel ltd
    airtelpresence@in.airtel.com

    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd

  2. Dear Customer,

    This is with reference to your post dated 6 October 2016.

    We would like to confirm that we have shared the resolution details with you.

    Should you require further information, please feel free to write to us at airtelpresence@in.airtel.com

    Regards,
    Akanksha Singh
    airtel presence (airtel customer service team)
    bharti airtel ltd.
    airtelpresence@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd

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