Subject: SMS pack stoppage
My Name: DHARMENDRA GANDHI
My City: Bharuch
My Complaint Against: AIRTEL
Complaint Category: Airtel Complaints
Claim Amount (Approx.): 32+32+32+32+32+32
My Complaint Description:
Since last five-six months , I am requesting to stop 300 sms pack of Rs. 32 on customer care no 121. As per them it is already deactivated. In August I have given written complain to AIRTEL – BHARUCH office regarding this issue. As per them it is in deactivated condition. eventhough they have logged the request. still my billing always comes with contined service.
So finally I have mailed to [email protected] for the issue. as per their return mail. it has been stopped against
reference number is 65847639. As per them , It will be resolved by 05:00 PM, 24-10-2015.
But 18/11/2015 billing it has been charged for this sms pack fully.