AIRTEL Complaint – SMS Pack Stoppage

Subject: SMS pack stoppage
My City: Bharuch
My Complaint Against: AIRTEL
Complaint Category: Airtel Complaints
Claim Amount (Approx.): 32+32+32+32+32+32
My Complaint Description:
Since last five-six months , I am requesting to stop 300 sms pack of Rs. 32 on customer care no 121. As per them it is already deactivated. In August I have given written complain to AIRTEL – BHARUCH office regarding this issue. As per them it is in deactivated condition. eventhough they have logged the request. still my billing always comes with contined service.
So finally I have mailed to [email protected] for the issue. as per their return mail. it has been stopped against

reference number is 65847639. As per them , It will be resolved by 05:00 PM, 24-10-2015.

But 18/11/2015 billing it has been charged for this sms pack fully.

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One thought on “AIRTEL Complaint – SMS Pack Stoppage

  1. Dear Mr. Gandhi

    This is with reference to your complaint dated 20 November 2015.

    We would like to acknowledge that we are working to address your concern as soon as possible.

    We will connect with you to get additional details, if required, to resolve the concern effectively.

    You can also get in touch with us at [email protected]

    Umesh Arora
    airtelpresence (airtel customer service team)
    bharti airtel ltd
    [email protected]
    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

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