Airtel Digital Complaint – Rudlely Response & Payment

Subject: Rudlely Response & payment
My Name: Mehul Suthar
My City: Vadodara
My Complaint Against: Airtel Digital
Complaint Category: Airtel Complaints
Claim Amount (Approx.):
My Complaint Description:
Dear Sir/Madam

Yesterday i got multiple connection of Airtel Digital & as per telephonic talk wid your Executive i made payment of Rs.720 for 2nd connection now i m not able to watch my 2nd connection & your executive told me dat amount is converted in my 1st connection wid out my concerned for 3 months plan

Now 2nd thing on 30th March i hv received call from Airtel Digital and exe told me dat now onwards i hv to pay rs.159 for my main connection for Hindi Channel Pack only & for dat i hv to make recharge of Rs.175 which i did on same days & nw dey r saying dat my pack z change again without my concerned

N main thing your Senior Exe talk wid me So Rudely

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2 thoughts on “Airtel Digital Complaint – Rudlely Response & Payment

  1. Dear Mr. Suthar,

    This is with reference to your post dated 23 April 2016.

    We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.

    Look forward to receiving the required details at airtel.presence@airtel.com

    Regards,
    Akanksha Singh
    airtel presence (airtel customer service team)
    bharti airtel ltd.
    airtel.presence@airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd

  2. Dear Mr. Suthar,

    This is with reference to your post dated 23 April 2016.

    We were waiting to receive your contact details to enable us to address your concern.

    Since we have not heard back from you, we trust your issue has been resolved.

    If you require further information / assistance, please write to us at airtel.presence@airtel.com

    Regards
    Akanksha Singh
    airtel presence (airtel customer service team)
    bharti airtel ltd.
    airtel.presence@airtel.com
    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd

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