Airtel DTH Service Complaint – Manipulation By The Airtel DTH

Subject: Manipulation by the Airtel DTH
My Name: Nareshbhai C Patel
My City: Surat
My Complaint Against: Airtel DTH service
Complaint Category: Airtel Complaints
Claim Amount (Approx.): 1920
My Complaint Description:
Sir , I have got a scheme related msg from Airtel DTH 6 months ago -1st of April..They told me that pay Rs 1920 and you will get 1 year connection so I paid them 1920 Rs …..
-Now at the end of 6th month …29th of September they just cut my connection …I was in Delhi at that time so I don't know about that …when I came back I saw that connection is cut so I tried to call and email them on 2nd October..they are telling me that this scheme is no longer for you as Airtel company told us not to give the scheme …
-This is literally Manipulating scheme
– i told them I'll sue your companty in Grahak suraksha Kendra and they are like do what you want to do ….we are not going to give you any offer ….
-kindly Look in to this matter ??

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3 thoughts on “Airtel DTH Service Complaint – Manipulation By The Airtel DTH

  1. Dear Customer,

    This is with reference to your post, dated 5 October 2016.

    We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively.

    We look forward to receive the required details.

    Regards,

    Anil S.
    airtel presence (airtel Customer, service team)
    bharti airtel ltd
    [email protected]

    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd

  2. Dear Customer,

    This is with reference to your post dated 5 October 2016.

    We were waiting to receive your contact details to enable us to address your concern.

    Since we have not heard back from you, we trust your issue has been resolved.

    If you require further information / assistance, please write to us at [email protected]

    Regards
    Akanksha Singh
    airtel presence (airtel customer service team)
    bharti airtel ltd.
    [email protected]

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd

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