Subject: Normal and hd channel is not working
My Name: Jagrut Bhavsar
My City: Ahmedabad
My Complaint Against: Airtel DTH service
Complaint Category: Airtel Complaints
Claim Amount (Approx.):
My Complaint Description:
Hello Sir/ Madam,
My hd channel is not working from 15 days. I called airtel customer care (In Ahmedabad,Gujarat), company has sent one service engineer, he told me you have to changed " cable wire". I have changed cable wire as per requested service engineer. but problem has been not solved. Again I raised complained in customer service, another service engineer told me you have to changed connector, i have changed that. After two days again issue repeated. I have wasted around 1000 rupees, yet problem did not solved. Third time yesterday i called customer care but service engineer did not come yet. I have recharged with hd channel in july 2016 (for one year).
Please solve this problem as soon as possible.
Thanks and Regards,