Airtel DTH Service Complaint – Normal And Hd Channel Is Not Working

Subject: Normal and hd channel is not working
My Name: Jagrut Bhavsar
My City: Ahmedabad
My Complaint Against: Airtel DTH service
Complaint Category: Airtel Complaints
Claim Amount (Approx.):
My Complaint Description:
Hello Sir/Madam,
My hd channel is not working from 15 days. I called airtel customer care (In Ahmedabad,Gujarat), company has sent one service engineer, he told me you have to changed " cable wire". I have changed cable wire as per requested service engineer. but problem has been not solved. Again I raised complained in customer service, another service engineer told me you have to changed connector, i have changed that. After two days again issue repeated. I have wasted around 1000 rupees, yet problem did not solved. Third time yesterday i called customer care but service engineer did not come yet. I have recharged with hd channel in july 2016 (for one year).
Please solve this problem as soon as possible.

Thanks and Regards,
Jagrut Bhavsar

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2 thoughts on “Airtel DTH Service Complaint – Normal And Hd Channel Is Not Working

  1. Dear Mr. Bhavsar,

    This is with reference to your complaint, dated 26 August 2016.

    We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.

    We look forward to receive the required details regarding the same.

    Regards,

    Akanksha Singh
    airtel presence (airtel Customer, service team)
    bharti airtel ltd
    [email protected]

    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd

  2. Dear Mr. Bhavsar,

    This is with reference to your complaint, dated 26 August 2016.

    We were waiting to receive your contact details to enable us to address your concern.

    Since we have not heard back from you, we trust your issue has been resolved.

    If you require further information / assistance, please write to us at [email protected]

    Regards
    Akanksha Singh
    airtel presence (airtel customer service team)
    bharti airtel ltd.
    [email protected]

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd

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