Airtel Mobile Services Complaint 100 % Discount Not Given In Bill

Subject: Mobile Internet – 100 % Discount not given in bill
My Name: Viren K Solanki
My City: Ankleshwar, Gujarat
My Complaint Against: Airtel Mobile Services
Complaint Category: Airtel Complaints
Claim Amount (Approx.): Rs.972.75
My Complaint Description:
Total refundable amount is Rs. 1660.54, as telephonic talk with Mr. Sarwat Dutta (received call form 8042855400), he said that we will reimburse the amount in two part bill i.e. amount is Rs. 869.96 in July 16 bill & Rs. 790.59 in Aug 16 bill.

Looking to July 16 bill, you have given less discount i.e. Rs. 182.16 in internet usage.

You will have to refund total Rs. 972.75 (790.59 + 182.16) in August 16.

Contact No. 9558810955

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2 thoughts on “Airtel Mobile Services Complaint 100 % Discount Not Given In Bill

  1. Dear Mr. Solanki,

    This is with reference to your post dated 10 August 2016.

    We would like to acknowledge that we are working to address your concern as soon as possible.

    We will connect with you to get additional details, if required, to resolve the concern effectively.

    You can also get in touch with us at airtel.presence@airtel.com

    Regards
    Akanksha Singh
    airtelpresence (airtel customer service team)
    bharti airtel ltd
    airtel.presence@airtel.com

    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd

  2. Dear Mr. Solanki,

    This is with reference to your post dated 10 August 2016.

    We would like to confirm that we have shared the resolution details with you.

    Should you require further information, please feel free to write to us at airtel.presence@airtel.com

    Regards,
    Akanksha Singh
    airtel presence (airtel customer service team)
    bharti airtel ltd.
    airtel.presence@airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd

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