Airtel Mobile Services Complaint – Given Less Internet Discount In Bill

Subject: Given Less Internet Discount in Bill
My Name: Viren K Solanki
My City: Ankleshwar, Gujarat
My Complaint Against: Airtel Mobile Services
Complaint Category: Airtel Complaints
Claim Amount (Approx.): 1180.52
My Complaint Description:
Hello Sir

I have use Rs. 250 monthly rent Internet 3G plan form 06.01.2016.

Till date Airtel Mobile has given less discount as per actual discount which they have mentioned in bill.

From January 2016 to July 2016 total Rs. 1842.70 refund but till date only Rs. 869.96 amount refund by Airtel. Out of this Total Rs. 972.74 amount pending for refund by Airtel.

This month also they have given me less discount of Rs. 207.73.

Total Consolidated refund amount is Rs. 1180.47 (972.74+207.73)

Last month I booked complaint for the same issued & I received call from Airtel & they agreed & committed that they will refund in this month bill but till date I have not received any confirmation mail from Airtel.

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2 thoughts on “Airtel Mobile Services Complaint – Given Less Internet Discount In Bill

  1. Dear Customer,

    This is with reference to your complaint, dated 8 September 2016 .

    We are keen to resolve your concern; however, we will require your alternate contact number to resolve it effectively.

    We look forward to receive the required details.

    Regards,

    Anil S.
    airtel presence (airtel Customer, service team)
    bharti airtel ltd
    [email protected]

    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd

  2. Dear Customer,

    This is with reference to your complaint dated 8 September 2016.

    We were waiting to receive your contact details to enable us to address your concern.

    Since we have not heard back from you, we trust your issue has been resolved.

    If you require further information / assistance, please write to us at [email protected]

    Regards
    Akanksha Singh
    airtel presence (airtel customer service team)
    bharti airtel ltd.
    [email protected]

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd

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