Airtell Complaint – Cheating With Customer

Subject: cheating with customer
My Name: Avanish Khare
My City: .AHMEDABAD
My Complaint Against: Airtell
Complaint Category: Airtel Complaints
Claim Amount (Approx.): 1000
My Complaint Description:
Airtell executive Mahendra – 7778000250 has met to give me Airtell Fixed land line connection via CAF no 7029826900/97396805 at my office 1202 Shapath V S G Highway Ahmedabad. He has taken my document and 1000 rs cheque pf HDFC bank cheque number 103 ,even after knowing that Airtell doesnt have capacity to provide fixed land line in this building . He has even get my cheque deposited and telling me that the ths 100 rs will get refunded which has not happe till now even after a month.
I have spoken to his boss Mr Kiran- 9724049654 but still no result.
Bank Clerance screen shot i am attaching for your ref
i want to know when your sales people know they can't give connection to that building why they collect cheque and get the same deposited , is the customer money is free of cost.
Also no refund made so far

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2 thoughts on “Airtell Complaint – Cheating With Customer

  1. Dear Mr. Khare,

    This is with reference to your complaint, dated 16 October 2016.

    We are keen to resolve your concern; however, we will require your alternate contact number to resolve it effectively.

    We look forward to receive the required details.

    Regards,

    Akanksha Singh
    airtel presence (airtel Customer, service team)
    bharti airtel ltd
    [email protected]

    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd

  2. Dear Mr. Khare,

    This is with reference to your complaint dated 16 October 2016.

    We were waiting to receive your contact details to enable us to address your concern.

    Since we have not heard back from you, we trust your issue has been resolved.

    If you require further information / assistance, please write to us at [email protected]

    Regards
    Akanksha Singh
    airtel presence (airtel customer service team)
    bharti airtel ltd.
    [email protected]

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd

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