Amazon Complaint – Amazon Has Pick Up My Product And Is Not Giving Refund

Subject: Amazon has pick up my product and is not giving refund
My Name: Dharmesh solanki
My City: gandhinagar
My Complaint Against: amazon
Complaint Category: Electronics Appliances
Claim Amount (Approx.): 19999
My Complaint Description:
I had order a phone from amazon which was defective, I had request for refund ,after picking up my product ,amazon is not giving refund.please help me.

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