AMAZON-ONLINE SELLER AMAZON-UNFAIR TRADE PRACTGICES Complaint – NO REFUND NOR PRODUCT / AND BAD CUSTOMER CARE SERVCIE

Subject: NO REFUND NOR PRODUCT / AND BAD CUSTOMER CARE SERVCIE
My Name: JOSEPH CHEIRYAN
My City: CHENNAI
My Complaint Against: AMAZON-ONLINE SELLER AMAZON-UNFAIR TRADE PRACTGICES
Complaint Category: Electronics Appliances
Claim Amount (Approx.): 10000
My Complaint Description:
MESSAGE SELF EXPLANATORY FROM SELLER

Hello,

I've cancelled your order #404-2330239-4113943 completely.

[IF CC/DC/ NB WAS USED, INCLUDE:][NOT APPLICABLE FOR COD]
A refund for the amount of Rs. 6,399.00 has been processed to your CC account. Please note that the refund time frame for CC is 3 business days.

AS A TOKEN OF APOLOGY WE WILL ISSUE RS 200 AS A GIFT CARD KINDLY ACCEPT IT,
You can see orders that are cancelled in 'Your Account':

www.amazon.in/gp/css/order-history/ref=oh_aui_menu_cancelled?ie=UTF8&ord…

I hope this helps. We look forward to seeing you again soon.

Please use the survey below to tell us about your experience today.

Warmest regards,
Sangeetha T

Dear all , till date the refund amount is not made and I ended up in paying interest cost to Credit Card by believing thee email confirmation of refund credit.Contacted customer care and Amazon informed an apology and no remedy for the delay or refund process.

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