Amazone Complaint – Online Shopping By Advance Payment But Not Received Product.

Subject: Online Shopping by Advance Payment But Not Received Product.
My Name: Bhavik Patel
My City: Lunawada, Gujarat.
My Complaint Against: Amazone
Complaint Category: Others
Claim Amount (Approx.): 10999
My Complaint Description:
Respected Sir,
I have to order online Purchase Mobile lenovo k4 note (16gB) on amazon.in by advance payment thru HDFC dabit card on dated 5th july 2016. The product is delivery estimated time is show 11th july 2016. but tilth date product is not delivered by me and online status are show the product is delivered by me. i have to complain customer care but he is not reply satisfy of not a refund me my payment so what can i do ? needful me ?
Best Regards
Bhavik Patel
9925448811

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