Great Eastern Appliances Pvt Ltd, 20 Old Court House Street, Kolkata:1 Complaint – Non Delivery Of AC After Payment Of Money Even After 4 Months

Subject: Non Delivery of AC after payment of money even after 4 months
My Name: Srimanta Mandal
My Contact Email ID: [email protected]
My City: Kolkata
My Complaint Against: Great Eastern Appliances Pvt Ltd, 20 Old Court House Street, Kolkata:1
Complaint Category: Electronics Appliances
Claim Amount (Approx.):
My Complaint Description:
Dear Sir

I had purchased an AC (CARRIER SUPERIA PLUS)from Great Eastern Appliances Pvt Ltd, 20 Old Court House Street, Kol-1 on 28.01.2015 with invoice no DH/SA/1415/30529.

The AC was not delivered within 15 days from the invoice date. It was later intimated that the address has been changed. But the company officials are not willing to deliver the appliance to the new address and taking plea that it will be delivered at their convenience.

Four months have passed and till the AC has not been delivered and I am suffering from heat stroke due to this negligance of the company.

My new address is Srimanta Mondol, C/O Manjushree Das, 78/2/9 Brojomani Debya Road, Kolkata-61. Near 6 mandir, Bus Stop: Bidyabharati School, Bakultala.

Kindly look into the matter,

Srimanta Mandal

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2 thoughts on “Great Eastern Appliances Pvt Ltd, 20 Old Court House Street, Kolkata:1 Complaint – Non Delivery Of AC After Payment Of Money Even After 4 Months

  1. I have purchased a 1 ton PANASONIC inverter A.C from your Dhakuria branch on 24/1/16 but till date (15/2/16) has not been delivered to me. I have made repeated request over phone/by personal visit to your said branch but got fake information regarding delivery of material. Some of your Dhakuria branch staff including the manager misbehaved with me and given false information regarding delivery . I am really shocked the way they illtreated me. This type of irresponsibilty and illtreatment is not desirable from your end and it is it is against your reputation.
    So, I request you to kindly deliver the material immediately otherwise I will have to inform the CONSUMER FORUM for further action.
    Regards.
    Badal Chandra Sen
    Invoice no. DK/SA/1516/08692 dtd 24/1/16

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