Apps Daily Solutions Pvt. Ltd Complaint – AppsDaily — Mobile Insurance Claim

Subject: AppsDaily — Mobile Insurance Claim
My City: kendrapara
My Complaint Against: Apps Daily Solutions Pvt. Ltd
Complaint Category: Others
Claim Amount (Approx.):
My Complaint Description:
I have purchased a HTC 626 G+ on 21/01/2016 from M/s. Mobile India, Kendrapara and Insured it from Apps Daily. On 24.7.2016 during an accident my phone broke by damaging the touch pad and screen . I submitted the damaged phone, ID proof and also the box.The connection center received it and now they are telling it cannot be claimed as the IMIE no of the phone is not available over the cover . I am working in HDFC bank as a Deputy Manager my hometown is Rourkela, Orissa but doing job in Kendrapara usually i am mobile . The box has a thin cover provided by the company -HTC over it so I could not get it . The IMIE no is available over the invoice as the phone is compact it cannot be opened . I have the IMIE registered with the Company and they can comply the phone through the HTC service and also the IMIE number is available on the Invoice . None of Apps daily staff of Kendrapara and the CC is not supporting me in this regards and they have also not informed of retaining the box as it is very important for claim and now they are not listening and at the time of purchase they told me the claim will be hassle free . It has been 10days .
Kindly help me on this regard.
IMIE no 1- 358030063456318
imie no 2- 358030063456326

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