Subject: Insurance amount is not Refunded since 3 months
My Name: Vishal Desai
My City: Ahmedabad
My Complaint Against: Appsdaily
Complaint Category: Insurance Companies
Claim Amount (Approx.): 5000
My Complaint Description:
Hello I have got a mobile phone Insurance from Appsdaily company. My phone got water damaged in April. I applied for the payment refund on 6th April. I proceed as per their requirements.
CLAIM CALCULATION :
INSURED VALUE = 12999
DEPRECIATION @ 45 % = 5849
POLICY EXCESS = 0
NET ASSESSED LOSS = 7150
Also there was an additional payment I made of 500 Rupees to initiate this process. I am taking followups since 1st May 2016. But they are not responding. no refund. I am mentally upset with these followups. Even I got warning my current company for not getting this payment back.
I am writing emails and calling appsdaily team since 3 months for the payment of the claim amount of my mobile phone. A very very bad experience I have ever had with any company for the first time in my life.
1) No updates on emais,
2) No updates on SMS,
3) Only on your website.
4) Staff doesnt know how to talk, They dont even know the reason of payment failure.
All the time one update that I will get my payemnt. Its been 4 months and the payment is still due.