Complaint – Cancellation Of Order After 9 Days

Subject: cancellation of order after 9 days
My Name: Sandip Parmar
My City: ahmedabad
My Complaint Against:
Complaint Category: Manufactgurers & Dealers
Claim Amount (Approx.): 411
My Complaint Description:
dear sir,
i placed an order of MILTON THERMOSTEEL FLIP of 1 ltr on February 21, 2016 on with an amount of Rs.411/-. which has been cancelled by the on February 29, 2016. when I customer care center of them they replied that your order has been cancelled as the stock is not available with seller.

in between when i called the customer care center on february 24, 2016 at 11:05 PM and February 26, 2016 at 06:39 PM, the executive replied that the stock is available with seller and it shall be dispatched within 10 days from the date of order.

now I want to state that I had put the order on February 21, 2016 when the stock was available. and the stock was also available on February 24 & 26, 2016, then why they did not dispatched the product. if the sufficient stock was not available with the seller then why they had taken the order.

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