Subject: cancellation of order after 9 days
My Name: Sandip Parmar
My City: ahmedabad
My Complaint Against: askmebazaar.com
Complaint Category: Manufactgurers & Dealers
Claim Amount (Approx.): 411
My Complaint Description:
i placed an order of MILTON THERMOSTEEL FLIP of 1 ltr on February 21, 2016 on askmebazaar.com with an amount of Rs.411/-. which has been cancelled by the askmebazaar.com on February 29, 2016. when I customer care center of them they replied that your order has been cancelled as the stock is not available with seller.
in between when i called the askmebazaar.com customer care center on february 24, 2016 at 11:05 PM and February 26, 2016 at 06:39 PM, the executive replied that the stock is available with seller and it shall be dispatched within 10 days from the date of order.
now I want to state that I had put the order on February 21, 2016 when the stock was available. and the stock was also available on February 24 & 26, 2016, then why they did not dispatched the product. if the sufficient stock was not available with the seller then why they had taken the order.