Subject: I had 20 time call & company said refund amount but not refunded (Shoe regarding)
My Name: MukeshPrajapati
My City: Ahmedabad
My Complaint Against: Askmebazar.com
Complaint Category: Manufactgurers & Dealers
Claim Amount (Approx.): 10000
My Complaint Description:
Sub: Cancellation of Order no. DGA7834312- Order for Elligator Sports shoes for Men – ELSH1428 size 8, Colour : Black
I had placed order for Black colour Elligator Sports shoes for Men on 24th November 2015. I received delivery of the said shoes on and paid Rs. 399/- in cash to the delivery man.
Subsequently, due to some circumstances, I had cancelled the order and returned the material to the courier men. This was confirmed by askmebazaar.com company.
In this connection, I had sent email for refund of the same. I was informed that the refund will be given within 6 days and deposited to my saving Bank Account no. Ahmedabad.
In this connection, I am pained to inform that even though two months have passed, I have not received refund for the same. Subsequently, I have called office for more than 15 times. Every time, I have been informed that the refund is done. Even though I had informed your office that the said refund / amount is not deposited in my account & again askmebazar company person said pls check passbook & i said not refund, askmebazar person said send to passbook details, I had many time call & many time send to passbook details, I had also sent copy of pass book / entries of my saving account, from which it is clear that I have still not received the refund.
Sir, I failed to understand the working of askmebazar office. I had very tried for askmebazar.com
please helpful to this problem.