Subject: Refund rs.25096 against my order NO DGA7745782 From askmebazar.
My Name: Sukanta Dey Chowdhury
My City: Kolkatta
My Complaint Against: Askmebazar getit stores pvt Ltd
Complaint Category: Electronics Appliances
Claim Amount (Approx.): 25096/-
My Complaint Description:
This is to inform you that, I have placed a order through askmebazar for Samsung galaxy A8 mobile phone on 20-11-2015 by instant paid rupees 25096/- from my credit card.They confirmed to me through email & sms my order receiving & also gave me order no DGA7745782. When I call their customer care no 04444444444 their customer service representative told me that shipment will deliver within 10 working days.
I was tracking everyday through their customer service representative regarding delivery, they always told me that product will be delivered within TAT.
Suddenly , I facing problem when contacting their customer care no that no not working & also getting a sms from askmebazar that my order has cancelled for some seller issue. & your money will be refund by 5-7 working day.till now I can't connect with their customer service no for asking how to my refund money.
Request you to look into the matter & help me refund my money.
Sukanta Dey Chowdhury.