THE NEW INDIA ASSURANCE COMPANY LIMITED Complaint – Not Refund My Money More Than 3 Months Of Time Passed Away.

Subject: Not refund my money more than 3 months of time passed away.
My Name: VIJAY PRAJAPATI
My City: GANDHINAGAR
My Complaint Against: THE NEW INDIA ASSURANCE COMPANY LIMITED
Complaint Category: Insurance Companies
Claim Amount (Approx.): 3796
My Complaint Description:
My name is MR. VIJAY MAHENDRABHAI PRAJAPATI and I bought mobile on dated 09/01/2015 from KORE MOBILE shop ( Address – shop no B/ 12 , ground floor, '21' shopping center , sector 21Gandhinagar, Gujarat.) I also took the insurance for mobile from THE NEW INDIA ASSURANCE COMPANY LIMITED at that time and my policy number is 11170046141100021086. After than my phone was damaged on 26/07/015 after than I called to him and told hall details about damage. They told me that you have to make a estimation/ quotation bill from mobile store and you have to send me that bill to our office address through complaint. The office address is DO no 111700, 3rd floor, Asian building, R Kamani road, Ballard Estate, Mumbai- 40001. And I sent to them hall details through complaint and my intimation number is 1500055178. After than they sent me text message on dated 19/08/2015 and they approved rs . 3796 for my claim and they told me that now you have to repair your mobile and take the original bill and I completed that formality and I repaired my mobile. After than I took original repaired bill from mobile store and I called the insurance company and they told me that we send you NEFT form to you through email and you have to fill the NEFT form and I filled that form. After than they called me that and told me that you have to send your original repaired bill and NEFT form on our office address through complaint and completed that formality. After than they told me that your money will refund I'm your account within 15 days but more than 3 months of time passed away but they are not refunding my money. They are not receiving my phone calls and if they receive my call at that time they give me so many excuse and some time they behaved in very bad manner. So sir I want to some good response from you.

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