Subject: handset problem nor resolve by spice mobile team
My Name: Nitin Parmar
My City: AHMEDABAD
My Complaint Against: SPICE HANDSET PARTS NOT AVAILABLE
Complaint Category: Mobile Companies
Claim Amount (Approx.): 6200
My Complaint Description:
We are purchased spice Mobile Model no. MI-509.
Right now i am facing problem in my handset of mic not working & phone is getting under warranty.
So i give a my mobile for the repairing at Authorized service center of Spice Devansh enterprise on dated 23/12/2015 at.16.48:30.
Service req no:06101046FC0146
IMEI 1 No:09173005623
IMEI 2 No:911319502130158
As per conformation given by Devansh enterprise to me we are sending your handset to company lab for repairing.
Than company lab person not resolve our problem of mic not working they provide me replacement of your handset of same model.
On that he not clarify the he provide me a new handset or old handset.
So we take my handset for Devansh enterprise they provide me same model old handset.
Not proved new handset or not my handset.
If you have not repair my handset. or parts not available is your concern.
Your concern person of Mr. Avinash Said to me a this handset is out of product.
You have old handset of spice MI-509. than you dis-connect the mic in old phone & connect in my handset than my problem was solved.
So please give a Resolve my concern of Regarding handset of spice MI-509.
Provide me solution earlier.