Subject: Require refund of ECS return charges
My Name: THAKKER JALPESH
My City: AHMEDABAD
My Complaint Against: AXIS BANK
Complaint Category: Banks Complaints
Claim Amount (Approx.): 12187
My Complaint Description:
I have Saving Bank account with Axis Bank, Law Garden Ahemadabad Branch from last 17 years. On every 28th of month my 16 ECS (LIC premium Amount) Total Rs. 5153/- debited through ECS.
Due to some social issue (relative death) on 28th Feb 2016 I could not maintained Rs. 5153/- for ECS. On this issue Axis Bank has recovered Rs.12187/- as a ECS bounce charge.
I can not under stand how Rs. 12187/- they charged high amount against Rs.5153/- amount ??
I have given request letter & visited three times at Ahmedabad branch but still not given any single response & not ready to refund amount.
Kindly help me to recover this amount in my account.