BMT Group / Rahul Moitra / Balaram Mukherjee / Diya Banerjee / Nilanjana Mukherjj / Tanusree Mukherjee Complaint – Kuchina Chi Mney & Water Purifier – BMT Group Service Not Provided After Total Cash Payment

Subject: Kuchina Chimney & Water Purifier – BMT Group service not provided after total cash payment
My Name: Tanusree Banerjee
My City: Kolkata
My Complaint Against: BMT Group / Rahul Moitra / Balaram Mukherjee / Diya Banerjee / Nilanjana Mukherjj / Tanusree Mukherjee
Complaint Category: Service Providers
Claim Amount (Approx.): 2600
My Complaint Description:
I am Tanusree Banerjee, resident of 194, Lake Gardens, Kolkata – 700045, West Bengal. I would like to state that, I got a call from unknown no (8961951672) Name : Rahul Moitra, assured me that they will be providing Kuchina service for 3 years by charging 1700 in cash. On keeping order in the toll free no : 18008337717, they sent their representative, Balaram Mukherjee (9007702923) with in 2 hr in my home and took the cash Rs.1700 and assured me that they will be providing service within 48 hrs. Balaram Mukherjee with an another person come to my house and servicing the chimney and take one cheque of Rs.900 against AMC of Water purifier and confirm me that they will further service on 5th june 2016. But after 5/6/2016, when I try to contact them, Mr. Rahul Moitra told me that we are sends some body within 2-3 days because our labour problem, but they did not the same. After that I am calling them Rahul Moitra told me that on 17/7/16 they will return our payments, but when they have not the same I am trying to go to their office on 1/8/2016 but some one namely Diya Banerjee phone me from No.9073381846 that we are return your money at your bank a/c but till date they do not return my money not pick up the phone.
Please find below contact details which is mentioned in the receipt :
Address:
BMTGROUP
KITCHEN CHIMNEY & WATTER PURIFIER SERVICE CENTER
ADDRESS-BIJOYGARH, JADAVPUR, KOLKATA-700032 WEST BENGAL (INDIA)
Office Time- 10 Am To 6Pm, Sunday Office Closed
Toll Free No 1800-532-1166
MOBILE- 90077-02923/90889-55592
[email protected]
Thanks & regrades
Rahul Mitro

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