Subject: Worst alteration done by Brand Factory
My Name: OMKAR NATH MAITY
My City: kolkata
My Complaint Against: BRAND FACTORY
Complaint Category: Fashion & Jewelry
Claim Amount (Approx.): 9792
My Complaint Description:
Yesterday I Purchased 6 nos chinos, 2 shirt and some hankie and shocks from Brand Factory – EM Bypass, Kolkata. Bill no of the same is 6/ 92633 Dt. 29/03/2016. After making payment of Rs. 9792.00, I given all my 6 nos pant to alteration department for length alteration, slip nos of the same was 55045 Dt. 29/03/2016. They confirmed me that within 1.5 hr alteration to be completed. When I receive my pants I saw fittings of the pants are worst and a look like very cheep. Alteration dept as well as Customer Service department both are reply me that they don't have any Iron, so fittings come like that. And they also confirmed me that they are not going to do anything in this regard.
So my request you, please do the needful in this regard.