Gtpl Braodband Service Complaint – Speed They Say Can’t Provide And Inconvenience In Replying

Subject: speed they say can't provide and inconvenience in replying
My Name: Jignasu Sudani
My Contact Email ID: [email protected]
My City: Ankleshwar
My Complaint Against: Gtpl braodband service
Complaint Category: Broadband/Internet Services
Claim Amount (Approx.): 18000
My Complaint Description:
Gtpl can't provide us speed they say, they don't even receive our calls now. As our current plan it is said that every month we get 5mbps speed for 50GB data. Mr.Mayank Dalsania from Ankleshwar office says that 5mbps speed started at 20th may. But they say on 2nd june our 50GB is used and now we don't get the speed of 5mbps.
I think they provide internet to more than one client from the same connection. They are refusing for refund. Please take some action against the GTPL company or local service provider in Ankleshwar office.

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