Subject: No response from Bridgestone for Tyre Burst (under warranty period)
My Name: Rohit Tiwari
My City: Mumbai
My Complaint Against: Bridgestone
Complaint Category: Manufactgurers & Dealers
Claim Amount (Approx.): 4100
My Complaint Description:
Dear Sir / Madam,
My name is Rohit Tiwari and I am resident of Mumbai. I have Hyundai i20 magna for which for I purchased 4 new Tyres from a Dealer ‘Mateshwari Tyre Service’ on 22nd Aug 2015. This dealer is located at Andheri East.
It was only after very careful study that I decided to buy all new Tyres of Bridgestone as everyone gave me positive feedback of your company.
On 17th Oct 2015 when I was parking my car in my society, suddenly the front right tyre got burst. I was lucky to escape major accident by god grace. It’s not even 2 months complete and Tyre got burst!
Next day on 18th Oct I went to this Dealer ‘Mateshwari Tyre Service’ and said he will deposit the damage tyre to Bridgestone and give me replacement in 2 weeks. Till date there is no response from the dealer. I feel I am being cheated here as there is no response from your end. Not expected from such a reputed organization ‘Bridgestone’ !!
It’s my request, please look into this at your earliest else I don’t have any other option but to take legal action as it was my hard earned money.
Please reply to this email with the resolution. i need replacement asap.