YOU BROADBAND SURAT Complaint – Broadband/Internet Service Problem

Subject: Broadband/Internet Service Problem
My Name: Nikesh sanghavi
My City: surat
My Complaint Against: YOU BROADBAND SURAT
Complaint Category: Broadband/Internet Services
Claim Amount (Approx.): 4000
My Complaint Description:
My Complaint Description:
Ihave been a customer of YOU Broadband for five months now.
User ID;MKE313 .
Plan 12 mbps
since the time of installation till now I have been experiencing very low speed.
I am supposed to get 12mbPS but I get only around 50kbps. to 500 kbps
that is just 5% of what I am promised.
Complaints etc do not response from last complain no201509231595 on 15-09-2015 spak mr.shnehalat 30-09-15 the give me promise sol in 10 days.i said close my conecion and give me my balens rifund..they cheated by givin the connection out of their range and now no one is listening and solving the problem.. so please kindly help out from this problem..

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