Subject: New Broadband Connection not installed since 20 days
My Name: Manoj M Detroja
My City: Vadodara
My Complaint Against: YOU Broadband India Private Limited
Complaint Category: Broadband/Internet Services
Claim Amount (Approx.): 5380
My Complaint Description:
I would like to inform you that I have requested for new broadband connection of YOU BROADBAND service provider on date 4th Jan, 2016 in vadodara city-gujarat by agent Amit Parmar (9978985159). Confirmation sms was also received.
I also did payment on same date. New connection is not installed till today.
I have complained regarding installation issue to agent (Amit Parmar) of you broadband nearly 10 times, but still there was no satisfactory action from their side.
I have also tried call on local office (02656194700) and customer care(9227009000). But that number is not working.
Here is my broadband plan details:
Account ID: 1335691
CRF no: 766201
Amount (Rs.) Paid on 4th Feb, 2016: 5380.00
I am totally disappointed by their customer service.
Please do needful to accelerate my installation process, that is not done yet since last 20 days of my payment.
Manoj Detroja (9408006583)