Tikona Broadband Complaint – Not Giving Proper Service Connection Problem

Subject: Not giving Proper service Connection problem
My Name: Tanaji Biradar
My City: pune
My Complaint Against: Tikona Broadband
Complaint Category: Broadband/Internet Services
Claim Amount (Approx.): 5056
My Complaint Description:
i was using tikona internet for 9-May 2015 .And i have paid Rs 5056 To tikona by credit card The plan was 4 Mbps For 6 Months. But in first month net was not working properly so registered the compliant .After 3-4 Day engineer arrive but didn't solve the problem. I have Registered many compliant but the didn't solve the problem.
The service of tikona is so worst the are cheating the common people.
And After 5 Months I call the customer and told to Disconnect my internet. But the generate my 1 month bill .But I have paid 6 month bill in advance
Tikona Service is so bad. They are not cooperating the customer.

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3 thoughts on “Tikona Broadband Complaint – Not Giving Proper Service Connection Problem

  1. Dear Tanaji,

    Greetings from Tikona.

    We have noted your post. In order to assist you further, we would require your contact or Tikona User ID details. We have assigned a reference number # TIKDE0028 to your case. Requesting you to mention the reference number in the subject line while sharing your details with us on tikonacare@tikona.in

    Regards,
    Tikona Care

  2. Dear Tanaji,
    This is a gentle reminder to follow-up on your concern listed on Nov 30, 2015. Requesting you to share details in order for us to assist/resolve your concern. Kindly share your details with us on tikonacare@tikona.in mentioning your assigned reference number TIKDE0028 in the subject line.
    Regards,
    Tikona Care

  3. Dear Tanaji,

    Gentle reminder # 2

    We have not received your information for us to take it forward. We now request you to share your detail on our official Tikona Forum – forum.tikona.in by mentioning the reference number in the subject line.

    Regards,
    Tikona Care

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