Subject: Highly dissatisfied with service
My Name: JANAK PRAJAPATI
My City: Surat
My Complaint Against: YOU BROADBAND INDIA PRIVATE LIMITED
Complaint Category: Broadband/Internet Services
Claim Amount (Approx.): 10000
My Complaint Description:
I will like to bring the fact to your kind attention that I ( Janak prajapati) choose a internet connection plan with you broadband which was my biggest mistake in my life.My internet plan was started at 16th sept.2015 and till date (29th nov.2015) i have recieved the worst service ever.In this total span i have not got internet connection for total 30 days approx. I complained for it so many times but they always gave fake promises.and they even didnt credited the days for which i was not able to use internet connection and they refused to give my refund too. I am highly dissatisfied with thier service. Their sales person also gave fake promises at time of taking connection..
Details of sales person:
Name: NANWALA SUFIYAN
Company contact no. 0261-6665555
ext no. 1010 or 1520
my account number :1268085
userid : jpp113a
email: [email protected]
I request you to look forward in my compalaint ..hoping for your positive response..