You Broadband Complaint – Inappropriate Service

Subject: Inappropriate Service
My Name: Prakash Mehta
My Contact Email ID: [email protected]
My City: Ahmedabad
My Complaint Against: You Broadband
Complaint Category: Broadband/Internet Services
Claim Amount (Approx.): 9000
My Complaint Description:
We have purchased internet service on 31 December, 2014 for 1 year and since last 5 months our internet is not working properly. We have complaint many times but they are not giving appropriate response and proper service. We have requested to disconnect the service and asked for refund but they are refusing to give refund and telling us to extend the plan. In addition to this while going for complain there is queue for complain as well which reflects that there a many costumers who are facing problems with the service.
Due to poor service my son has faced many problems in his studies.
Here are names of persons who are in charge at the service station
1.Gurmukhsingh – 09824944460
2. Harshil- 09099065946
I request you to take immediate action for this matter,because my sons studies is adversely affected for the poor serve.
Thank you,
Prakash Mehta
mob- 09427731981

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