Subject: Internet connection (Not getting service Properly)
My Name: Bhavesh Prajapati
My City: Vadodara
My Complaint Against: YOU Broadband
Complaint Category: Internet Services & Websites
Claim Amount (Approx.):
My Complaint Description:
My self Bhavesh Prajapati. I live in Vadodara.
I have an internet connection of You Broadband. I got a problem with coaxial cable which was cut down before 6 days ago (14th July 2015). I complained against this problem to the customer care of this internet service provider. They registered my complain and assure me to solve this shortly. According to that, i wait for that day to be solve my problem.I wait for 3 days then again called to them to solve this problem, they told me that we are forwarding your request further and try to solve your problem as soon as possible. Then again i wait for 2 days, still i didn't get any response from their sight. I again called to You Broadband's agent, they told me solve this as early as possible but no response till date. During this scenario, i spoiled my 1 week not to use internet because of this kind of service. Please help me regarding this as early as possible.