Subject: Internet service is not being provided
My Name: Jay Saptarshi
My City: Ahmedabad
My Complaint Against: Spidigo broadband services
Complaint Category: Internet Services & Websites
Claim Amount (Approx.): 6070
My Complaint Description:
My user id is 'saptarshi'.
I have been using spidigo since past 17 months and have paid Rs. 10400 from 10-8-15 to 10-8-16 but from 23-12-15 the internet service was not provided for 5 days and then regular disconnections were observed. When i visited the office '403-Parshwa Towers, Near Pakwan 2, Bodakdev, Ahmedabad' on 4-01-16 to ask refund for remaning 7 months they denied to refund my money and assured to provide better service. 10 days has passed and the internet is disconnected alternate day for 4 hours and more and when i complain on 079-66199999 they simply tell its due to maintenance. I would like to have my refund of ₹ 6070 for remaining 7 months so i could get good service through alternate internet provider.