Hathway Broadband Pvt.ltd Surat Complaint – Service Intruption

Subject: service intruption
My Name: Arshad Hafezji
My City: surat
My Complaint Against: hathway broadband pvt.ltd surat
Complaint Category: Internet Services & Websites
Claim Amount (Approx.): 500000
My Complaint Description:
I am a broadband customer of hathway broadband,surat since 30/03/2015. there is a shutdown of internet in every 7-10 days and it lasts atleast for 4-7 days every time… every time they give an excuse that cable is broken.. we use internet for e-business as well as communication and educational purpose. we have suffered a big loses only because of disconnected internet… operator never gives any satisfactory answers and never forward our complains ahead.. they took full amount in advance which includes service delivery. though it became a big headache for us. now i am out of country and my parents over there suffering a lot as they do not have internet connection to have a video conversation with me. i want to sue hathway surat and i will do it as soon as i will be bck in country.
my customer id is : 1305494.

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