Subject: Internet not working as promised.
My Name: Harpalsinh Rana
My City: Ahmedabad
My Complaint Against: Idea Broadband
Complaint Category: Idea Complaints
Claim Amount (Approx.):
My Complaint Description:
Idea account no : 020013015670
I have subscribed for 2 mbps 15 GB plan.
Since last two weeks, Internet is not working properly. Most of the time it get disconnected for 1 or 2 hours everyday.
No speed is below 1 mbps to near 600 kbps or less.
I tried to contact all customer care support numbers and registered many complains. Nobody has tried yet to find a solution or to send a technician to check about the problem.
Each complain got closed without even being solved.
I am writing here with a hope that this portal will be help full to me to guide what to do next.