Idea Broadband Complaint – Internet Not Working As Promised.

Subject: Internet not working as promised.
My Name: Harpalsinh Rana
My City: Ahmedabad
My Complaint Against: Idea Broadband
Complaint Category: Idea Complaints
Claim Amount (Approx.):
My Complaint Description:
Hi,
Idea account no : 020013015670
I have subscribed for 2 mbps 15 GB plan.
Since last two weeks, Internet is not working properly. Most of the time it get disconnected for 1 or 2 hours everyday.
No speed is below 1 mbps to near 600 kbps or less.

I tried to contact all customer care support numbers and registered many complains. Nobody has tried yet to find a solution or to send a technician to check about the problem.
Each complain got closed without even being solved.
I am writing here with a hope that this portal will be help full to me to guide what to do next.

Regards,
Harpal

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2 thoughts on “Idea Broadband Complaint – Internet Not Working As Promised.

  1. Dear Customer,

    We regret the inconvenience. Your contact details are with us and we will get back to you soon.

    Thanks & Regards,
    Customer Care, Idea Cellular

  2. Dear Customer,

    We would request you to provide us with your ten digit Idea mobile number for further assistance.

    Thanks & Regards,
    Customer Care, Idea Cellular

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