Subject: Service Not provided
My Name: Hiren Panchal
My City: ahmedabad
My Complaint Against: GTPL BROADBAND
Complaint Category: Broadband/Internet Services
Claim Amount (Approx.): 7650
My Complaint Description:
Recently, last month 20 days internet has been stop. many time I was called to customer care but its also busy. service executive has been changed and after long time, when we got the call then representative said service engineer will be came and sort out. but no any improvement.
After 5 to 6 calls I was made than service engineer came and with solved problem. he was gone. and then I was gave them caveats after 3 days service engineer came 2nd time and repair.
And, now repeat the same problem 2nd time. no one responding call. and whenever I was called to customer care. automatic massage replied busy@!! busy@!! & busy@!!
I don't want to connection and my amount please refund.
I don't want continue with GTPL Broadband.