Subject: Refund not received
My Name: Divyeshkumar Babubhai Patel
My City: surat
My Complaint Against: YOU BROADBAND, SURAT
Complaint Category: Broadband/Internet Services
Claim Amount (Approx.): 6580
My Complaint Description:
I have submitted my request for new connection on 08/11/2015 for one of you broadband plan.
I have mad payment of 6580/- Rs through ICICI bank cheque no. 465771 on 09.11.15.
You broadband sales executive committed me to complete my connection in 7 working day but even after 18 days I have submitted complain of for grievance to YOU BROADBAND customer service center with NO .2015113006737.
I followed up to complain with customer service center and YOU BROADBAND office for 2 times.
Finally I requested for refund on 08.12.2015 to customer service center with no 2015120819188 and YOU BROADBAND promise me I will get my refund in one week.
As on 26.12.15 I do not get my refund even I do not get internet connection any connection.
you can show my mobile number 7600034715.